Shipping policy

Orders over $150 will automatically have signature requirements and cannot be modified, so please plan accordingly.

Orders placed before 2 pm ET generally ship the same day. In the event of high order volume, the order will be shipped the following business day.

Once your order ships, you will receive an email with tracking information as well as update tracking emails until your order has been delivered.

Please understand that if a package is lost, stolen, or damaged after leaving our facility we are unable to accept any responsibility for the package contents. We do not provide refunds or replacements for orders that are lost, stolen or damaged while in transit. We unfortunately do not take responsibility if USPS or FEDEX delays, damages or loses your package, as it is 100% out of our company’s control.

Wrong or Incorrect Orders:
The purchaser is responsible for providing the correct mailing address. We do not make address adjustment unless notified by email. So please verify you entered the correct address (that includes apartment & suite numbers).

Please be certain your address is correct before finalizing your order. We are not responsible for goods delivered to the wrong address. If you happen to catch that you entered the wrong address, you can email us at customercare@ladantibeauty.com with the correct shipping address before your order is shipped. 

Once shipped we will not be responsible for packages delivered to the wrong address. If your order is returned for any reason and you would like it re-shipped, you will have to pay the correct USPS shipping fee to have it re-sent. 

Returned Packages: 
If a package is returned to Ladanti Beauty due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the customer will be responsible for the return shipping cost as well as the re-delivery cost (amount subject to change based on current shipping rates).

Ladanti Beauty is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.

Lost or Stolen Packages: 
Ladanti Beauty is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, Ladanti Beauty will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate. It is the purchaser's responsibility to inquire about your lost or stolen package.